LUMICKS is the leading supplier of high-tech Biotechnology analysis instruments. Our instruments allow researchers to build the crucial and yet unfinished bridge between structure and function at both a molecular and a cellular level. As part of our new Global IT team, we are looking for a Salesforce Application Manager to be based at our head office in Amsterdam. We are a young, tech-savvy team, and value giving our staff significant freedom and ownership. You will provide hands-on assistance to our sales, marketing, service teams and the wider organization, helping them to stay productive with our CRM solutions while keeping our data safe.
We are looking for a highly capable Salesforce Application Manager to ensure that LUMICKS capitalizes on the value provided by the CRM system. In this role, your duties will include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products. To ensure success in this role, you must possess extensive knowledge of both the business domain, CRM system administration and the ability to work in a varied and fast-paced environment. As the Application Manager you are the first point of contact, you will work closely with internal business users. You provide value to the business by automating complex business processes, makes sure the system is clean and efficient and monitor new releases. You will become an expert within LUMICKS and have an in-depth understanding of customization and use your expertise to translates into optimized sales processes.
Location: Amsterdam, The Netherlands