IT Support

Full-time position


We are looking for an on-site IT Support Technician at our HQ office in Amsterdam, as part of our new Global IT team. You will provide hands-on assistance to our engineers, scientists, and staff, helping them to stay productive with our IT tooling while keeping our data safe. We are a young, tech-savvy team, and value giving our staff significant freedom and ownership. This also means you will encounter and support all three OSes (Windows, Mac, Linux).

Location: Amsterdam, The Netherlands

Apply now Meet LUMICKS

What are my tasks & responsibilities?

  • Provide first, second- & third-line support for IT issues (hardware and software), for our Amsterdam HQ office and our colleagues in the field.
  • You coordinate with our IT partners for additional support as needed.
  • Provisioning and installation of equipment for new employees, including laptops and phones.
  • Responsible for the IT infrastructure at our Amsterdam HQ office, Boston and Shanghai.
  • Active monitoring and operational management of the IT infrastructure and applications in our IT landscape.
  • You flag opportunities for improvement to management.

What about my skills & competencies?

  • Provable and recent experience with IT, preferably in a similar position.
  • You are customer-focused and enjoy helping people.
  • You are eager to learn, flexible, and have a hands-on mentality.
  • You can work independently, as well as in a team.
  • Familiarity with all three major operating systems (Mac, Linux & Windows) is an advantage.
  • Basic understanding of the “Cloud”.
  • You actively maintain your IT knowledge and skills, and keep track of current developments in IT.
  • You have good communication skills in English (written and verbal). Speaking Dutch is an advantage but not a requirement.
  • You are available for 40 hours per week.
  • You’re currently living in the EU. Living in the Netherlands is an advantage.


LUMICKS brings novel tools for single-molecule biophysics and cell avidity to market, enabling scientific researchers across biology and medicine to unlock new types of experiments. Our leading instrument, the C-Trap®, can be used to “catch” single molecules and expose them to precise mechanical forces. You can, simultaneously, visualize the molecule and the manipulation process with correlated, high resolution fluorescence microscopy. Our customers use it to study DNA replication or molecular “engines” processing the scaffolding structures of a human cell. LUMICKS’ systems are currently in use in opinion-leading labs across the globe, including Stanford, Johns Hopkins University, Tsinghua University, NIH, Max Planck Institute, TU Delft, and Imperial College London.

We also provide the z-Movi®, the only instrument that can directly measure the overall binding strengths between cells, known as cell avidity. This new technology, which uses acoustic waves to separate cells, improves the investigation of previously unexplored avenues in basic and translational research. It offers a crucial parameter that highlights key immunotherapeutic properties, e.g., antigen presentation, antibody binding, vaccination, immunological synapses, and cell adhesion.

We offer you the chance to be part of an important mission: To improve human health by unlocking dynamic single-molecule and cell avidity analysis. With ever-increasing adoption of our technologies by leading institutes from all over the world, including Stanford, Johns Hopkins University, Tsinghua University, NIH, Max Planck Institute, TU Delft, and Imperial College London, LUMICKS is now expanding its team.

Why Join?

Autonomy, ownership & responsibility

Be the leader of your own projects, and own them like no other. Whether you’re developing software or business, you are responsible for your work and the direction it goes.

Growth opportunities

With new positions opening up weekly and the company still growing exponentially, there are lots of opportunities to broaden your skill set.

Flat organization & open culture

At LUMICKS engagement is key. We try to align everyone on our dreams and strategies to unlock single-molecule and single-cell research.

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Download our Cell Therapy (CAR-T, TCR, NK) applications deck