Careers

ICT Cloud Systems Engineer

Full-time position

Introduction

As the Cloud Systems Engineer you are key member of the ICT Team. You will focus on cloud services but also support office networks. In this varied role you are responsible for supporting, configuring, implementing, enhancing, documenting and managing a multi-cloud and O/S landscape. You ensure that the company’s infrastructure, runs smoothly and securely. Working closely with internal & external users, you will provide reliable, cost-effective infrastructure services that fulfil the operational, technical & security requirements in alignment with the IT strategy and needs of the business. You have and maintain a strong technical knowledge of cloud services including PaaS, SaaS, on-premise networking equipment and general IT Support. This position reports to the IT Director.

Location: Amsterdam, The Netherlands

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What are my tasks & responsibilities?

  • Ensure timely and efficient resolution of ServiceDesk requests & projects from beginning through to final resolution with prompt implementation of changes in line with policies through dialog and close collaboration with business people, including customer notifications, ensuring escalations are handled in a professional, consistent, and relentless manner;
  • Administer, configure, troubleshoot, monitor and maintain Azure AD, identity & privileged access management, SSO/MFA, auto-provisioning, Entra, verifying every identity & provide only secure access where necessary;
  • Manage AWS infrastructure including secure, reliable networking, compute, storage, NAS and other cloud services;
  • Implement and support networking including secure setup, connectivity and client troubleshooting of LAN, VPN, Wireless, Firewall, Domain & Certificate Services, updating & patching of network equipment and other local infrastructure such as PC’s, printers & video conferencing;
  • Provide and manage secure file sharing and collaboration tooling with Office 365, Teams, Exchange & SharePoint Online etc. Maintain, manage endpoint security tooling, Intune, MDM, ensuring all assets are secure and in compliance with agreed policies;
  • Continuously, proactive monitoring of all production networks, applications, services & enhance the security of current and future infrastructure;
  • Recommend, develop, plan, manage, implement, automate and fully document infrastructure, along with comprehensive knowledgebase and network maps;
  • Ensure documented backup and tested disaster recovery of infrastructure, applications and objects;
  • Strictly following standard procedures, and processes and keep all data confidential and protect company proprietary information;
  • Providing assistance and cover for other team members where required, share and distribute knowledge, information with other team members and throughout the company.

What about my skills & competencies?

  • Minimum 5-8 years’ experience in infrastructure/systems administrations role, with Microsoft Azure and/or AWS certification preferable;
  • Reliable, on-time, personable, and customer-focused. Experienced in creating productive relationships by working closely with stakeholders, technical staff, liaise with vendors, colleagues and contacts from others teams;
  • Excellent written & spoken English and Dutch. Effectively communication at all levels of the organization with ability to communicate technical information to a non-technical audience to ensure role & project success;
  • The ability to multi-task, work across a range of projects and issues with various timelines and priorities in a dynamic environment and complete additional duties as assigned;
  • Desirable to have experience with FortiGate and Aruba networking equipment;
  • Hands-on experience working with IT Hardware and Software including Networking; with strong knowledge in Microsoft Azure, Amazon AWS, Office 365 and associated services, peripherals, scripting tools eg PowerShell, & application configurations;
  • Good knowledge of networking protocols, services, routing/subnetting, privileged access management, least privilege principles and zero trust model;
  • Self-organizing, passion and a desire to learn, with demonstrated success of scaling IT technology, with the ability to work both independently and as part of a team;
  • Critical thinking skills, strong analytical and problem solving skills to diagnose & resolve incidents and problems;
  • Implementing and strictly following change management procedures and systems to ensure the reliability of the network and applications to meet service level agreements;
  • Willingness to go above and beyond, including very occasional evening/weekend work.

About LUMICKS

LUMICKS has come to market as the supplier of instruments for dynamic single-molecule and cell avidity research – a rapidly evolving niche in the fundamental biology research field. Our high-performance instruments allow for the investigation into the fundamental cause of disease and potential for drug optimization. With our tools researchers can visualize and quantify the interactions between proteins and DNA in real-time, and perform high-throughput screening of molecular and cell-cell interactions using sound waves.

We offer the chance to be part of an important mission: To improve human health by unlocking dynamic single-molecule and cell avidity analysis. With an ever-increasing adoption of our technologies by leading institutes and biotech’s from all over the world, including UC Berkeley, Max-Planck, Rockefeller University and Takeda Pharmaceuticals, LUMICKS is now expanding its team.

Why Join?

Autonomy, ownership & responsibility

Be the leader of your own projects, and own them like no other. Whether you’re developing software or business, you are responsible for your work and the direction it goes.

Growth opportunities

With new positions opening up weekly and the company still growing exponentially, there are lots of opportunities to broaden your skill set.

Flat organization & open culture

At LUMICKS engagement is key. We try to align everyone on our dreams and strategies to unlock single-molecule and single-cell research.

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